We aim for 100% satisfaction with our organic products. Refunds are processed fairly and promptly.

Eligibility for Refunds

• Damaged/Defective: Full refund/replacement if reported within 48 hours with photos.

• Wrong Item: Full refund/replacement if unopened and reported within 24 hours.

• Out of Stock/Cancelled: Full refund within 3-5 days.

• Perishables (Veggies/Fruits): No refunds after delivery due to freshness; replacements only.

Non-eligible: Change of mind, opened items, or address errors.

Refund Process

1. Contact kcfpcl2025@gmail.com with order #, issue, and photos.

2. We'll confirm within 24 hours.

3. Refunds to original payment method (3-7 days); replacements ship free.

Cancellations

• Before dispatch: Full refund.

• After dispatch: Follow return process.

All sales final for non-perishables unless defective.